Datenschutzerklärung

This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website or purchase our products or services.

1. Information We Collect

We may collect information such as your name, email address, billing and delivery address, telephone number, order details, payment information, and technical information about your use of our website.

2. How We Use Your Information

We may use your personal information to:

Process and fulfil orders;
Process payments and refunds;
Communicate with you about your orders;
Provide customer support;
Improve and maintain our website and services;
Prevent fraud and protect the security of our website; and
Comply with our legal and regulatory obligations.

3. Payment Information

Payments may be processed through secure third-party payment providers. We generally do not store complete payment card details on our own systems.

4. Sharing Your Information

We may share personal information with trusted service providers where necessary to operate our business, including payment processors, delivery providers, website providers, and professional advisers. We may also disclose information where required by law.

We do not sell your personal information.

5. Cookies

Our website may use cookies and similar technologies to provide essential functionality, analyse website usage, and improve your experience. Where required by law, we will obtain your consent before using non-essential cookies.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, including meeting legal, accounting, tax, and regulatory requirements.

7. Your Rights

Subject to applicable law, you may have the right to access, correct, delete, restrict, or object to the processing of your personal information, and to request a copy of information we hold about you.

You may also have the right to withdraw consent where processing is based on consent.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.